Privacy Policy

1. Information We Collect

L7 Partners collects information you provide directly to us, such as when you:

• Submit property inquiries through our contact forms
• Request space information or schedule property tours
• Apply for tenancy or partnership opportunities
• Access our Partnership Portal (TMS)
• Contact us via phone, email, or other communication methods

This may include your name, email address, phone number, company name, mailing address, and specific space requirements or business needs.

2. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve our services
• Preference Cookies: Remember your settings and preferences

You can change your choice at any time using the button below, or control cookies through your browser preferences. Disabling certain cookies may limit website functionality.

3. How We Use Your Information

We use collected information for the following legitimate business purposes:

• Respond to property inquiries and space requests
• Provide detailed information about available properties
• Process lease applications and manage tenant relationships
• Communicate about leasing opportunities and property updates
• Improve our website functionality and user experience
• Comply with legal obligations and regulatory requirements
• Protect our rights, property, and safety

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist in business operations (under confidentiality agreements)
• When required by law, legal process, or government request
• To protect our rights, property, safety, or that of others
• In connection with business transfers or mergers (with notice to affected users)

5. Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to data processing for marketing purposes
• Right to Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below. We will respond within 30 days of receiving your request.

6. Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Typically, we retain:

• Contact form inquiries: 2 years from last contact
• Lease applications and tenant records: 7 years after lease termination
• Website analytics data: 26 months
• Email communications: 3 years from last interaction

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, access controls, and regular security audits to protect your information.

7. Third-Party Services

Our website may use third-party services that collect, monitor, and analyze user behavior. These services have their own privacy policies:

• PostHog (Website usage analytics and session recording)
• Microsoft Clarity — session recordings, heatmaps, and user behavior analysis. See Microsoft Privacy Statement.
• Email service providers (Communication management)
• Cloud hosting services (Data storage and security)

Analytics tools (PostHog and Microsoft Clarity) only run after you accept analytics cookies via our cookie banner. Both record a replay of your session; text you type into forms is masked. You can withdraw consent at any time using the Cookie Settings button in section 4 above, after which they stop collecting data about your visit.

8. Contact Information

For questions about this Privacy Policy, to exercise your rights, or to report privacy concerns:

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.